Probiotics are live bacteria that promote a healthy balance of gut microbes, supporting your cat’s digestion and overall wellness. They can help with occasional diarrhea, loose stools, gas, and bloating. Since gut health is closely tied to immune function, probiotics can also aid in strengthening your cat’s immune system.

As a cat-first brand, we focus exclusively on the unique health needs of felines. Our probiotic powder is free of unnecessary fillers and is specially formulated to blend effortlessly with your cat's food, providing daily gut health support with clean, high-quality ingredients designed just for cats.

Results vary for each cat. While some may see improvements within the first month, the best results typically appear after 2-3 months of consistent use. Patience and daily use are key to achieving optimal benefits.

Yes, our probiotics are suitable for cats and kittens aged 6 months and older.

Our probiotic is formulated to fit many feline diets. However, if your cat has specific dietary needs or sensitivities, we recommend consulting your veterinarian before use.

Yes, just like humans, cats can develop seasonal allergies. Common triggers include pollen, mold, and dust. Symptoms may include watery eyes, paw licking, sneezing, and skin sensitivities. If you suspect your cat has allergies, we recommend consulting your veterinarian for proper diagnosis and treatment options.

As a cat-first brand, we understand the unique health needs of felines. Catinx Immunity Shield is crafted with premium ingredients like krill meal for anti-inflammatory benefits and colostrum to support immune function. The blend is easy to mix with food, making daily supplementation hassle-free.

Results vary depending on your cat. Some may show improvement within a few weeks, while others may take up to three months of consistent use. For best results, continue regular use and consult your vet for guidance on your cat’s progress.

Sometimes, packages are mistakenly marked as delivered or left in a building’s package room. If your order doesn’t arrive by the next business day, please email us at support@catinx.com, and we’ll gladly assist.

If your order hasn’t shipped yet, you can cancel it by emailing us at support@catinx.com. Unfortunately, we can’t cancel orders that have already shipped.

Yes, as long as it hasn’t shipped! Just email us at support@catinx.com to request changes. Once shipped, we’re unable to make modifications.

If your order hasn’t shipped, we’re happy to update your delivery address. Contact us at support@catinx.com with the new details. After shipping, address changes are no longer possible.

We accept major credit and debit cards (Visa, Mastercard, American Express, Discover) and digital wallets like Apple Pay, Google Pay, Shop Pay, and PayPal. All payments are processed in USD.

To start a subscription, choose the "Subscribe & Save 10%" option instead of "One-Time Purchase" when placing your order. Be sure to include at least two subscription items, and select your preferred delivery frequency from the dropdown menu.

Yes! You can cancel or pause anytime. Just log into your account, go to "Manage Subscriptions" under your name, and adjust your active subscriptions as needed. To pause, select “Pause Subscription” at the bottom of the subscription portal.

Once processed, we can’t edit orders. However, if you act quickly, we may be able to cancel it for you. Reach out to us as soon as possible. We also send a reminder email before each subscription order—perfect for last-minute changes.

Check your next shipment date in the subscription portal. Once processed, orders take 24-48 hours to complete.

Your payment method on file will be charged once your order is ready to ship. You can update payment methods anytime in your Subscription Account Page.

The Subscription Account Page allows you to adjust your delivery frequency, flavors, quantities, and other details whenever you like.

Simply log in to your Subscription Account Page to update your shipping address or any other subscription details.

Your order will arrive according to your chosen frequency. Once shipped, we’ll email you tracking details.

For refunds and returns, please email us at support@catinx.com—we’re here to help!

We welcome anyone who’s passionate about helping cats live their healthiest, happiest lives! You should have an active social media presence and a genuine belief in our products.

You’ll earn a flat commission on the total order amount (excluding shipping, taxes, and returns) for each sale made through your unique referral code. Commissions are paid out via PayPal, Venmo, or gift card—your choice

Joining is simple! Just fill out the application form above, and we’ll review your details. Once approved, you’ll receive everything you need to get started as a Catinx ambassador.

For any questions or assistance, our support team is here to help! Just reach out at ambassadors@catinx.com.